Admins 

  • Can see and interact with all data for all communities.
  • Can delete IRIS data (communities, organizations, users). It is our internal policy to never delete data unless directed to so by the IRIS Management Team. 
  • Can Uncomplete a referral. 'Uncompleting' a referral will move it back to the 'Accepted' state. In addition, users who prefer to receive an email when a referral has been completed will receive an email letting them know it's been uncompleted. 

System Managers

  • Can see and interact with all data, users, and referrals associated with their assigned community.
  • However, System Managers cannot edit family profiles unless they're a user at an org that has interacted with the family previously. 

Data Managers 

  • Cannot interact with user profiles or make referrals.
  • Can make referrals if they are also assigned a user role within an organization, but they must be switched into that organization to do so.

User 

  • Can only view and interact with data for the orgs they have access to.
  • Can unaccept referrals, but only if they were the user that accepted them.
  • Can cancel referrals they sent, so long as they haven’t been completed or rejected.







Need help? IRIS Support | Last updated: April 17, 2025